At Hhxyx-Baby, we understand that our customers want to receive their products in a timely manner and be satisfied with their purchases. We strive to provide the best possible service and have implemented the following shipping and return policies to ensure a smooth and hassle-free experience for our customers.
Shipping Policy:
We offer free shipping for all orders over $50 within the United States. For orders under $50, a flat rate shipping fee of $5 will be applied. All orders will be processed within 1-2 business days and shipped via standard ground shipping. Estimated delivery times vary depending on the destination and can range from 3-10 business days. Please note that we do not currently offer international shipping.
Return Policy:
We want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your product, you may return it within 30 days of the purchase date for a full refund or exchange. To initiate a return, please contact our customer service team and provide your order number and reason for the return. Items must be returned in their original packaging and in new, unused condition. Please note that the customer is responsible for return shipping costs unless the product was received damaged or defective.
If you receive a damaged or defective product, please contact our customer service team within 7 days of receiving the product and we will work with you to provide a replacement or refund.
We hope that our shipping and return policies provide peace of mind and ensure a positive shopping experience for our customers. If you have any questions or concerns about our policies, please don't hesitate to contact us